Lallemand is one of the global leaders of its area, employing more than 3,000 employees in 40 countries; with more than 30 production facilities, the products are marketed in more than 40 countries on 5 continents.




Customer Service Assistant (maternity leave cover)


You live and breathe excellent customer service and are a target oriented team player. Your contribution will enhance the success of the company via maintaining professional customer relationships, offering timely and exact customer service and providing the necessary processes to guarantee the service quality. Your main responsibilities will be order management and communication with customers.

The tasks You will be responsible for are:

  • Order management and invoicing in line with the company procedures
  • Professional communication and cooperation with customers
  • Implementation of customer service procedures
  • Communication with logistics partners
  • Sales support to the sales team worldwide
  • Entering and commenting on complaints and sample requests
  • Recording and updating customer specific requirements for customer portfolio
  • Managing electronic and hard copy files
  • Ad hoc assignments

You will be a suitable candidate if you have:

  • Track record and experience in customer service; any previous experience from shared service center is a definite advantage
  • You have advanced Estonian and English language skills and good skills in French, any additional language skills are a definite plus. Do not hesitate to apply if you do not speak French, but find the position suitable for you in other aspects
  • University degree is a definite advantage
  • You are highly customer oriented and have skills in delivering professional customer service
  • You describe yourself as detail-oriented, self-disciplined and accurate
  • As a person, you fit into international company values, daily routines and company culture, sharing the company value of cooperation is the basis of success.

Lallemand offers You excellent opportunity to be a part of professional Customer Service Team in Estonia and contribute to the successful operations of an international and fast growing sustainable company.

Need more information?

Kevin Schultz
Otsingutiimi juht / Konsultant
kevin.schultz@fontes.ee
Riin Tuur
Otsinguspetsialist / Andmekaitsespetsialist
riin.tuur@fontes.ee